Terms & Conditions:

• All rates are quoted in Thai Baht including 10% service charge & 7% VAT
• Check-in time 14:00 and Check-out time 12:00
• Rates, services charge and taxes are subject to change without prior notice
• Minimum stay 7 nights during peak season from 24 December to 5 January every year

Cancellation policy:

• Cancellation charges apply to both wellness programs and accommodation bookings
• We will charge a 30% non-refundable deposit and the 70% balance will be paid on arrival 
• If cancelled up to 7 days before arrival only the deposit is due, if cancelled within 7 days the full amount is due.
• For bookings from 24 December to 5 January we charge a 50% NRF deposit and the remainder 30 days before arrival.

Non arrival & early check-out policy:

In the event of a guest non-arrival or early check-out, Samkara Koh Phangan will charge 100% of the total booking fee (including accommodation and wellness programs) for the full length of stay and as per the most up to date booking confirmation.

We strongly advise that all guests take out adequate travel insurance in case of unavoidable emergencies that may result in the cancellation of their stay at Samkara Luxury Wellness & Holistic Spa.

Wellness Package Terms and Conditions:

Please note that Samkara’s wellness programs have been designed to help you reach your health goals in the most effective way. Any changes made to your program compromise the efficacy of the program and the overall result.

• After check in, guests wishing to change or eliminate specific treatments in confirmed packages may do so subject to availability of the therapy they wish to substitute.
• All Samkara Wellness packages carry a built-in 20% discount on wellness and food and beverage services. Therefore cancellation of any packaged therapies will be credited at 80% of the normal retail price.
• Treatments selected in substitution will be charged at full retail rate against which any credits can be applied.
• Credits against cancelled treatments may only be used towards the purchase of treatments offered on the Wellness Sanctuary & Holistic Spa treatment menu.
• These credits may not be used towards sessions with Visiting Practitioners, food and beverage, accommodation, purchases in the resort's retail shop or any incidental costs such as laundry services etc.
• In the case of a contra-indication whereby Samkara’s health practitioners advise against a certain treatment included in the wellness package a credit of 80% will apply.
• Any cancelled treatments that are later re-instated into the package will be charged at 100%.
• Any unused credit from cancelling package treatments is non-refundable and non-transferable if left un-used by the end of the stay.